- INVESTIGO LTDCredit ControllerOctober 2022 - Today (2 years and 6 months)•Specialising in focusing on aged debt collections•Managing a key specialist entity within the business•Query resolutions•International clients•Reconciling accounts•Identifying and improving flaws within the systems•Maintain and update client files•Portals•Deal with multi-currency (Euros, USD)•50 Live accounts•Allocations•£9,200,000
- Perkbox LimitedCredit ControllerJanuary 2022 - October 2022 (9 months)•Specialising in focusing on aged debt collections•Managing key accounts•Query resolutions•Reconciling accounts•Meeting clients to organise strategies to improve working relations•Distributing invoices•Implementing new processes•Building a rapport with colleagues in other parts of the business•Identifying and improving flaws within the systems•Maintain and update client files•200 Live accounts•£2,200,000
- Lifeways GroupCredit ControllerNovember 2020 - January 2022 (1 year and 2 months)•Building a database for client accounts as previously there was none available•Implementing processes to improve and maximise cash collection.•Query resolutions and going the extra mile to ensure customer satisfaction in a timely manner•Building a rapport with clients and identifying specific unique requirements•Maintain and update customer information and contact details•Reconciling accounts•Distributing invoices•Interlinking internal departments to ensure everyone is following the same process•160 Live accounts•£3,900,000