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Alper Diner

Marketing

Works remotely from Brussels

  • 50.901142
  • 4.458387
  • Suggested rate €160 / day
  • Experience 0-2 years
Propose a project The project will begin once you accept Alper's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Alper's quote.

Location and workplace preferences

Location
Brussels, VB, Belgium
Remote only
Primarily works remotely

Verifications

Verified email

Languages

  • English

    Native or bilingual

  • French

    Native or bilingual

  • Turkish

    Native or bilingual

  • Dutch

    Conversational

Categories

Skills (5)

Alper in a few words

Through my experiences, I have learned to manage every aspect of a project as I have participated in the conception of a product and contributed to its launch. Contacting customers was a part of my work, as well as, cooperating in the promotion of products.

As a go-getter with a team-spirited character, I can give you the assurance that I will contribute efficiently to each of the projects that will be assigned to me.


Personal Competencies

- Good organizational skills: meeting deadlines with rigorous planning established at weekly meetings
- A customer-oriented attitude: being in touch with customers, being proactive and courteous,
- A go-get attitude: being rigorous, resourceful, be able to work independently with determination to take action and achieve results
- Team spirit: coordinate tasks and work with other members, be versatile and flexible, and take responsibility

General Competencies

- Linux, Mac OS X, Windows, Excel, Word, Access, SPSS
- Basic graphic design: Adobe Photoshop, Affinity Photo
- Basic video editing: Adobe Premiere
- Intermediate Audio editing: Apple Logic, Steinberg Cubase
- Video and Commercial music scoring

Business Management & Marketing:

- Market Analysis: Segmentation, Positioning, Targeting, PESTEL
- Market Research: SPSS
- Marketing Plan/Strategy (International), 4P’s analysis, B2B/B2C
- Services Marketing, Online Marketing (Facebook, Google Adwords/Analytics, Hotjar)
- Direct Marketing, Advertising, and Promotion

Experience

THE DOW CHEMICAL COMPANY

Customer Service Representative

Terneuzen, Netherlands

July 2017 - Today (5 years and 1 month)

My job is B2B customer service and the activities are:
- Taking in customer orders, handling the entire flow and following up.
- Checking if open orders are confirmed and if planning is done property.
- Responding to customer requests, identifying specific needs and finding solution to problems
- Rationalize the validity and effectiveness of operations together with logistics and commercial teams and suggest improvements.
- Following up on corrective measures in case of complaints.
- Following up on monthly forecasts via various tools.
- Collaborating with both internal and external logistics such as carriers, freight forwarders and customs for shipments from Europe and Middle east.
- Enter returns for damaged and out of specification goods.
- Requesting to booking payments or release accounts when necessary.

Barefoot Startup Studio

Barefoot Startup Studio - Growth Hacker, Community Manager, Sales Representative

Ixelles, Belgium

February 2016 - June 2016 (4 months)

During my internship at Barefoot Startup Studio, I was supporting sales efforts using direct sales methods such as telemarketing and social media. As the company was a startup, working hours sometimes varied, however, I have mostly worked from 0900 until 1700. I've had to develop:
• Good organizational skills: conform to deadlines with a strict planning established during weekly meeting
• A customer-oriented attitude: understanding that customer complaints are insights rather than criticism and that customer satisfaction is a key element for the longevity of a business
• A professional attitude: to pay attention to details, be pro-active and courteous
• A team-player attitude: to coordinate tasks and work well with the other members, to be adaptable and take responsibility.
• Good sales and communication skills: to find prospects and deal with customer inquiries over various platforms such as telephone and social media
• Extensive knowledge of products: to explain customers the functioning and use of complex unsought products

Woobe - HR Online Assistant

Community Manager

February 2016 - June 2016 (4 months)

Community manager at Woobe, subsidiary of Barefoot Woobe is a human resources online assistant to strengthen corporate social communication.

USAG Benelux SHAPE CYSS

USAG Benelux SHAPE CYSS GYM ATTENDANT

Mons, Belgium

September 2005 - September 2007 (2 years)

Responsible of the integrity of the buildings during classes organized by the SHAPE CYS. The job consisted of being responsible of the High school and Elementary School gyms. Making sure that the buildings are always available for use and that the material is functional, without damage. I was working every day after school (1530 to 2100) and in the morning during the weekends of indoor sports season.

Education