- Blue Chip TalentSr. Business Intelligence SpecialistMay 2023 - Today (2 years and 1 month)• Managed and maintained Prophix(FP&A) Models, Processes, handling Data Extraction, Transformation & Uploading to ensure accurate reporting and efficient data flow.• Developed advanced data visualization and analytical procedures using Business Intelligence tools, resulting in a 30% increase in report accuracy and supporting improved decision-making.• Ensured data integrity by implementing comprehensive SQL, SSIS, and SSAS management practices, leading to a 30% reduction in data errors and a significant improvement in trust for data-driven insights.• Developed data-driven strategies that improved decision-making and enhanced business metrics, boosting operational efficiency by 15% .• Enhanced data extraction methods to improve accuracy and speed, resulting in 30% faster report delivery and more timely business insights.
- Deyafa Systems LLCSr. Implementation & Finance ConsultantDecember 2017 - November 2021 (3 years and 11 months)• Managed over 50 implementation projects for Infor Sun Systems & Prophix(FP&A), enhancing client training and satisfaction.• Provided consistent support and solutions to clients, reducing support ticket resolution times by 50% .• Supported pre-sales activities and conducted business and requirement analyses, contributing to a 10% increase in company revenue.• Developed and maintained an in-house application using SOAP/REST API for bank payment exports from Sun Systems, completing 25+projects.• Established Hospitality Dashboard(Opera PMS, Micros POS & Sun Systems) reports utilizing Power BI, contributing to a 5% year-over-year revenue increase.• Supervised financial systems upgrades, yielding process efficiency improvements of 30% and lowered financial report error rates by 20% .
- Business Vision 2000Manager Hospitality Division (Manager Professional Services)July 2002 - November 2017 (15 years and 4 months)• Directed technical and functional business analysis, leading to a 60% revenue surge through Oracle Hospitality Solutions implementation (Opera PMS, Micros POS, MC, Infor Sun Systems & Interfaces)• Managed Oracle Hospitality Solutions(Opera PMS & POS) and Infor Sun Systems Support Desk operations, ensuring SLA compliance and incident resolution by 95% .• Spearheaded team development initiatives, fostering a culture of excellence in Oracle Hospitality Solutions(Opera PMS, Micros POS, MC & Interfaces) implementation and support and increased team efficiency and productivity by 20% .• Pioneered advanced analytics for Oracle solutions, boosting client retention by 30% .• Developed Support Analytics using Power BI which drove a 75% decrease in ticket resolution time by optimizing support workflows• Revamped customer service protocols, elevating client satisfaction rates by 80% .
- MS Data ScienceUniversity of Michigan-Dearborn2023MS Data Science
- Master of Science in Computer ScienceShaheed Zulifkar Ali Bhutto Institute of Science and Technology2004Master of Computer Science
- Bachelor of CommerceUniversity of SindhBachelor of Commerce