- BluequoChief Operating OfficerHUMAN RESOURCESMay 2022 - Today (2 years and 12 months)Paris, France-Set up business strategy and operations that led to 2.5M€ GMV in the first year activity-Reduced time-to-staff by 200% by implementing a CRM and applicant tracking system (ATS)-Led the product development team to develop the company digital platform with 400 active users in the first year.-Optimised 18% of employee productivity by creating a policy that regulates internal meetings-Partnered with a law firm to ensure the company is 100% GDPR compliant-Collaborating with business partners on the implementation of a talent assessment tool
- MaltSenior Operations ManagerHUMAN RESOURCESMarch 2020 - May 2022 (2 years and 2 months)Madrid, Spain-Led business operations of the Spanish market. Contributed to 4.5x country revenue growth-Created a sales prospecting funnel that brought 25% of the GMV per year. Managed team of growth specialists-Increased the staffing conversion rate of key accounts from 20% to 28% by optimizing the sourcing process-Grew the n. of freelancers validated without support intervention from 70% to 85% by improving compliance-Expanded the CRM to include a freelancer database for acquisition and engagement purposes. Global initiative
- SpotahomeSales Operations ManagerREAL ESTATEMay 2017 - March 2020 (2 years and 10 months)Madrid, Spain-Managed a functional team of 60 account managers across 12 countries in Europe. 150K properties managed.-Implemented an outsourced call center & lead generation solution. 20% sales department cost reduction-Partnered with the product team in all the phases of the project life-cycle, including implementation of key platform features: listing self-service, instant booking, referral program-Worked on the company merger with Erasmusu after its acquisition in 2018. Unified inventory, + 70K properties
- MSC in Marketing Management , Business, Management, Marketing, and Related Support ServicesUniversidad Autónoma de Madrid2016MSC in Marketing Management , Business, Management, Marketing, and Related Support Services
- Business Administration and Economics , Business/Managerial EconomicsEconomia Tor Vergata2013Business Administration and Economics , Business/Managerial Economics
- Bachelor of Business & Bachelor of ArtsLuiss Guido Carli University2010Bachelor of Business Administration - BBA, Business Administration and Management