Description

Systems Engineer specialising in Business Intelligence and Operations Insights, with experience designing KPI frameworks, building structured reporting systems and supporting data-driven decision-making across operational and fintech-oriented environments.

Strong background in systems modelling, operational analytics and workflow optimisation. Experienced in translating business requirements into measurable insight and performance reporting tools.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

BEHAVIOURAL FINANCE CONSULTING
HEAD OF STRATEGY, BUSINESS DEVELOPMENT & PRODUCT INITIATIVES
CONSULTING AND AUDITS
December 2023 - Today (2 years and 6 months)
London, England, United Kingdom
Contributed to fintech-focused product and strategy initiatives aligned with measurable behavioural and engagement objectives.
Supported development of structured performance frameworks linking behavioural research to decision metrics.
Coordinated cross-functional teams to align product, research and strategy execution.
Contributed to insight generation and structured reporting processes.
Business intelligence Data analysis Microsoft Power BI SQL KPI Development
SPARKLY VISION
FOUNDER | OPERATIONAL INTELLIGENCE & SYSTEMS OPTIMISATION
CONSULTING AND AUDITS
February 2024 - Today (2 years and 4 months)
Madrid, Spain
Designed KPI and margin tracking frameworks for independent hospitality operators.
Built structured financial reporting templates to support weekly performance review.
Standardised purchasing, invoicing and inventory workflows to improve operational visibility.
Implemented digital tools and automation processes to reduce administrative workload and improve reporting cadence.
Delivered operational diagnostics and structured execution roadmaps.
Dashboard and Reporting Desing Operations Analytics Process Optimisation Performance Reporting Stakeholder Management
La Desayuneria
OPERATIONS & ADMINISTRATION MANAGER
December 2022 - July 2024 (1 year and 7 months)
Madrid, Spain
Digitalised operational workflows across invoicing, purchasing and workforce coordination.
Introduced structured reporting processes to improve financial tracking and internal visibility.
Implemented workflow automation to reduce manual reconciliation and improve coordination efficiency.
Supported operational performance monitoring.
Process Optimisation Process Management Operations Analytics

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Systems Engineering (Computer Systems Specialisation)
UNIVERSIDAD DE LOS ANDES (U.L.A.)
2008
RELEVANT ACADEMIC FOUNDATIONS • Operations Research • Stochastic Modelling • Database Systems • Artificial Intelligence • Systems Modelling & Simulation • Decision Analysis

Alejandra Ramirez

Business Intelligence & Operations Insights

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