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Alberto SanzAS

Alberto Sanz

Strategy and Business Consultant

€200/day
Madrid, ES
3-7 years

Average response time: 1 hour

About Alberto

Strategy consultant with 3+ years helping organizations in banking, fintech, public sector and industrial companies solve operational and strategic challenges — from process redesign, data-driven decision making, to make benchmarks for entry market, pricing strategy...
I've worked on workforce planning models, customer experience analysis, visa management systems, comercial and financial due diligence and making strategy plans.
My approach combines analytical rigour (SQL, Power BI, financial modelling) with a practical focus on implementation and results.
Typical deliverables: operational reports, KPI frameworks, process maps, data models, strategic proposals, and executive presentations.
Based in Madrid. Available remotely across Europe.

Consultor estratégico con más de tres años de experiencia ayudando a organizaciones de sectores bancario, fintech, público e industrial a resolver retos operativos y estratégicos, desde el rediseño de procesos y la toma de decisiones basada en datos hasta la elaboración de análisis comparativos para la entrada en nuevos mercados, definir estrategias de precios...
He trabajado en modelos de planificación de plantilla, análisis de la experiencia del cliente, sistemas de gestión de visados, due diligence comercial y financiera y elaboración de planes estratégicos.
Mi enfoque combina el rigor analítico (SQL, Power BI, modelización financiera) con un enfoque práctico centrado en la implementación y los resultados.
Entregables habituales: informes operativos, marcos de KPI, mapas de procesos, modelos de datos, propuestas estratégicas y presentaciones ejecutivas.
Resido en Madrid. Disponible para trabajar a distancia en toda Europa.
  • Spanish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Minsait
    Strategy and Business Consultant
    BANKING AND INSURANCE
    September 2023 - Today (2 years and 9 months)
    Madrid, Spain
    • • Developed a predictive model to estimate the number of agents required to meet demand in the Italian and German Contact Centres.
    • • Analyzed customer feedback collected through the Contact Centre, estimating key performance indicators such as NPS (Net Promoter Score), FCR (First Contact Resolution), and AHT (Average Handling Time)
    • • Contributed to the development of strategies for efficient visa application reception and processing.
    • • Collaborated with stakeholders to identify functional requirements and ensure alignment with project objectives.
    • • Implemented continuous improvement projects to enhance services optimization and streamline processes.
    • • Elaboration different proposals to acquire new projects, elaborating strategies that define how the service will be carried out.
    • • Conducted in-depth analysis to understand the requirements and design specifications for the New Visa Management System.
    Go-to-Market (GTM) Strategy Process Optimization Microsoft Excel Pricing strategy Análisis de datos
  • Martinsdelima
    Business Consultant
    January 2023 - September 2023 (8 months)
    Madrid, Spain
    • • Developed and implemented effective strategies for corporate finance and forensic analysis.
    • • Expertise in financial analysis, due diligence, financial modeling, and risk management.
    • • Proven track record of successfully advising.
  • Ernst & Young
    Portfolio Solutions, M&A Intern
    January 2022 - September 2022 (8 months)
    Madrid, Spain
    • • Most of my internship was in the Portfolio team especially (NPLs, SPLs, REOs), but also in the FIG team (Banking, Insurance companies), among others.

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Education

  • Dual Degree
    CUNEF
    2023
    Dual Degree
  • ISM (University of Management and Economics)
    2021

Skill set

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