Description

Hi, I’m Adam Ehsan, a graduate and CCST-certified IT technician based in Barcelona, currently progressing toward CCNA certification. I have extensive hands-on experience managing device deployments, IT infrastructure, and file systems for business and IT environments.

I specialize in:

Device staging and deployment: unboxing, checking, configuring, and preparing IT devices (HP, MSI, and other enterprise hardware) for operation

Network setup and basic configuration for offices and small networks

File handling and data management: organizing, transferring, and securing files, ensuring integrity and accessibility across systems

Azure fundamentals and cloud-based IT concepts for modern workplace environments

Troubleshooting hardware, software, and network issues to ensure seamless operations

Available for short-term or full-day on-site projects, providing reliable and efficient IT support across multiple tasks and domains.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Barcelona (up to 50km)

NoneoTech
Bs Hons In Information Technology
TECH
January 2025 - Today (1 year and 5 months)
Barcelona, Spain
Diagnosing and resolving of troubleshoot hardware, software, and network incidents through tickets ensuring
the optimal running of all systems.
•Installation and configuration of network devices such as routers, switches, and firewalls and Server.
•Provided Tier 2 and Tier 3 support, resolving technical issues for end-users and minimizing downtime.
•Assist Remote Engineer in Network migration from on site to cloud computing and resolve Active Directory and
Office 365 and networking related to the migration.
•Knowledge of Cloud Computing Infrastructure Deployment, Azure AD and Office 365 migrations, Intune,
virtualization, Docker, Kubernetes, Serverless and related cloud-based identity service.
•Programing Language Python ,C,C++,HTML,CSS and Writing Scripts with Bash and Linux ,PowerShell and a
willingness to learn new programming languages with AI tools like Copilot, and ChatGPT and Deepsink.
NONEOTECH GLOBAL TECHNOLOGIES SL
IT SUPPORT ENGINEER
October 2024 - Today (1 year and 7 months)
Barcelona, Spain
• • Diagnosing and resolving of troubleshoot hardware, software, and network incidents through tickets ensuring the optimal running of all systems.
• • Installation and configuration of network devices such as routers, switches, and firewalls and Server.
• • Provided Tier 2 and Tier 3 support, resolving technical issues for end-users and minimizing downtime.
• • Assist Remote Engineer in Network migration from on site to cloud computing and resolve Active Directory and Office 365 and networking related to the migration.
• • Knowledge of Cloud Computing Infrastructure Deployment, Azure AD and Office 365 migrations, Intune, virtualization, Docker, Kubernetes, Serverless and related cloud-based identity service.
• • Programing Language Python ,C,C++,HTML,CSS and Writing Scripts with Bash and Linux ,PowerShell and a willingness to learn new programming languages with AI tools like Copilot, and ChatGPT and Deepsink.
ABU DHABI,
IT SUPPORT AND PRODUCT ADVISOR
May 2022 - July 2024 (2 years and 2 months)
United Arab Emirates
• • Giving them the Client the deep information about MSI IT Products and its features to find the perfect product as per their needs e.g. Motherboards, CPU, GPU, Desktops, IOT Devices, Gaming devices and Gaming Gears.
• • Installed, configured, and maintained operating systems, software applications for Windows.
• • Perform routine maintenance and updates on company computers, printers, and other IT equipment.
• • Assist in setting up and maintaining user accounts and permissions, including Microsoft 365 etc.
• • Document and track issues using a ticketing system, ensuring timely resolution.