Skill set
Abdullah in a few words
I am a highly skilled and results-driven Business Analyst with extensive experience in leading complex digital transformation initiatives across various industries, including pharmaceuticals, telecommunications, and consultancy. I excel in driving operational efficiency through business process optimization, system integration, and stakeholder management. With a strong foundation in Agile methodologies, I am dedicated to delivering impactful business solutions that boost productivity, enhance compliance, and generate cost savings.
My expertise spans end-to-end project delivery, where I manage cross-functional teams, foster collaboration, and ensure clear communication with stakeholders. I am particularly proficient in tools such as Oracle Cloud ERP, Jira, Confluence, SQL, and various others, allowing me to manage requirements gathering, data analysis, and system integration seamlessly.
Currently, I am focused on implementing Oracle Cloud solutions in Dechra’s Manufacturing & Supply Chain division, where I lead global teams, deliver key project milestones, and facilitate user training for smooth adoption. I am passionate about continuous development, fostering diverse team dynamics, and promoting knowledge sharing to achieve strategic business objectives.
Key strengths include:
Digital transformation project management
Cross-functional team leadership
System integration and data analysis
Agile methodologies and Scrum practices
Stakeholder relationship management
Process optimization and ERP implementation
Let's connect if you're looking for a dedicated and results-oriented Business Analyst who thrives in collaborative environments and is committed to driving business success!
Experience
- DECHRABusiness AnalystAugust 2024 - Today (9 months)• Establish the digital transformation of end-to-end processes within Dechra's Manufacturing & Supply Chain division through Oracle Cloud implementation.• Following best practices across global manufacturing sites to enhance efficiency, compliance, and productivity.• Collaborating with cross-functional teams, including logistics, procurement, sales & distribution, finance, and manufacturing.• Building and managing stakeholder relationships, providing on-site support and training at global locations, including Zagreb, Bladel, Skipton, and Fort Worth.• Leading and supporting key project deliverables, including Change Impact Assessments, User Requirement Specifications, and Functional Risk Assessments. Supporting key project deliverables ensuring that system changes are carefully evaluated, minimising potential disruptions and enabling informed decision-making. By developing clear User Requirement Specifications and conducting Functional Risk Assessments, I ensure business needs are met, risks are mitigated, and the project is implemented smoothly.• Developing and validating System Integration Testing (SIT) and User Acceptance Testing (UAT) scripts, Standard Operating Procedures (SOPs), and Work Instructions in compliance with Quality and CSV standards.• Facilitating face-to-face and virtual training to support business-wide adoption of new ERP processes.• Utilise Oracle Cloud for managing supply chain data and optimising processes across global operations. Leverage Kneat for compliant documentation management, Veeva for document control, and Zoho and Evolve for task tracking and team collaboration.• Support business-as-usual quarterly updates and change management for Oracle Cloud solutions.
- BTBusiness AnalystJune 2022 - August 2024 (2 years and 2 months)• Working within the BT Business division focusing on the Automation and Decisioning project, specifically utilising Pega tools for AI Automation. Implemented data-driven offers personalized to customers, driving increased revenue.• Utilised Agile methodologies as part of a multidisciplinary Scrum team, facilitating and participating in retrospectives, backlog grooming, sprint planning, and reviews.• Created and maintained User Stories on Jira, frequently updating for price changes and quarterly product refreshes to ensure up-to-date offers. Implemented UI/UX changes that enhanced cross-functional sales and revenue. Developed User Stories for process optimisation, streamlining Legacy system closures and eliminating third-party involvement for increased efficiency and cost savings.• Managed stakeholders across multi-disciplinary teams and projects in SDLC. Collaborated with consumer, digital, marketing, and sales divisions to streamline processes and deliver data-driven offers, optimizing marketing efforts and achieving efficiency, revenue, and cost savings.• Utilised Google Cloud and EDW databases for data querying and maintenance.• Reviewed files, records, and historic data to obtain necessary business information, and conducted process mapping from current AS-IS state to TO-BE state, presenting findings to stakeholders for project buy-in, budget allowances, and development requests.• Analyzed large datasets, drew meaningful conclusions, provided actionable recommendations, and presented data using SQL.• Conducted requirements gathering through facilitating workshops, interviews, and meetings, and documented requirements using Confluence.
- GrayceProject AnalystMarch 2021 - May 2022 (1 year and 2 months)• Contributed to a management consultancy specialising in high-level client contracts.• Worked within a project team, collaborating with a broad range of stakeholders to manage change and plan in alignment with project goals and objectives.• Developed an understanding of the current organisational situation, identified future needs, and devised solutions.• Defined project scope, guidelines, milestones, and task allocation to establish and maintain clear progress plans.• Led meetings with stakeholders to review project status, drafting action plans to implement proposed changes.• Enhanced client retention through meticulous project execution.• Conducted AS-IS and TO-BE process mapping for client onboarding processes.
Recommendations
Education
- ECONOMICS BA (HONS)Manchester Metropolitan University2020